Steal Their Ideas!

Because they are better than ours.....

I bet you've seen the stratagies 80% the clubs out there use to draw prospects in. You know the outdated stock photos and a lowball price. I was about tired of this junk when Jane rocked some sweet legwarmers back in the day.


So what's a smart club owner to do?

Why not borrow from other industries like I do especcially the super effective direct response pros. All direct response folks use these various techniques and get results. Some we have borrowed with success while other we have all but ignored. Here's some ideas!

I) All Marketing:

Irresistible Offer
No marketing campaign to acquire new customers will perform well without a great offer.


Classic Examples:
Free Bonus Gift (i.e. McDonald's toy with Happy Meal, Cracker Jack prize, smoothie)
Money-Back-Plus Guarantee (more than money-back)
Pay Later, Pay Over Time
Get entered to win valuable prize just for stopping by ( iPod, vacation, etc)
Bring a friend, and your Enrollment is free.


Benefits-Make a list of all the key benefits of your club to the user
Highlight the biggest benefit and make a big promise (not a preposterous promise)
But mention all benefits somewhere in the ad.
Emphasize an important "hidden benefit" (i.e a “hidden benefit” of weight loss can cut down on health care costs.)

Proof
Include testimonials from ecstatic members.
Testimonials should be about the difference your club made in the lives of real people – your members.

Headlines and Sub-Heads:
Create intrigue to catch attention of "skimmers."

Photos
People want to see what they are getting.

Stunts, Events and "Happenings":
Example: GoDaddy.com Super Bowl ads are stunts.
Free food, (Free food packs a club).
Free seminar (Nutrition Info is always welcomed)

Call-to-Action:
Every marketing message should have a “call-to-action.” In other words, tell your reader/listener exactly what to do with clear instructions. “Call 1-800-XYZX” is a “call-to-action”
Make your “call-to-action” stand out. Set it a apart in a box. Make it easy to find. People want to know exactly what to do. Once they decide they want something, they want to know how to get it.

II) Direct Mail:
Unusual Packaging
Black plastic carrier
$1 bill showing through window
FedEx, USPS Priority
Big envelopes usually pull better than standard #10 -- often 100% better
Small envelopes (Monarch size) look more personal that #10s
Personalized Package to look like wedding or party invitation
Closed-face carrier to look like personal letter from friend
Hand-address in blue ink (computers can imitated hand-addressing)
First Class postage (real stamps, not meter)

Scannability:
Make your letters and ads scannable, easy on the eye.
Your headline, subheads and photos help
Keep paragraphs short – one sentence, even one word sometimes.
Underline key phrases (not entire sentences, just fragments)
Use bullets when listing items.
No one wants to be greeted with a big block of dense text
Handwritten notes in margins can be a nice touch.

III) Internet Marketing:
Add audio and video to your site.
Incorporate many of the above strategies.

IV) Traditional Advertising:
Make print ads look like articles, this alone can boost response to your ads 500%
Use mass-market advertising primarily for lead generation (not selling).
Offer something of value free to get people to respond.
Make sure your free gift is valuable and exactly in line with what we sell ......Health & Fitness
Add those who request your free offer to your list of hot leads so you can follow up with your "prospect and customer cultivation program."


If you have a ton of prospects you can sell a lot of members.


Happy Marketing!


Here is a recent response I gave to someone who requested some information on new club financing. (The names have been omitted to protect the innocent) While brief I thought it might be helpful someone should they stumble across this posting and have similar questions.

Congratulations, on your decision to get involved in a great industry. I'd love to see if I can be of some assistance. There are a ton of opportunities right now to get into the club biz if you know where to look. In spite of the economy people in the know are capitalizing on the supposed downturn and having stellar years while others are struggling. That being said money has definitely tightened up on the institutional side and individual investment has become pretty scarce too. This is especially true for those embarking on their first venture in the industry. Banks and VC money is becoming less risk tolerant.However, it can get done!
One option would be to find a troubled club and negotiate a takeover in which the transaction is exercised for as little as $1 with the new ownership taking on the existing receivables base, assets, and liabilities. Depending on your financial situation this may be the best route. (I have negotiated several of these deals in the past and helped turn the club into a huge success.) There are still some more traditional options out there but in order to do a project from the ground up I would recommend working with a professional who understands all the intricacies of this industry from financing, lease negotiations, location feasibility study, competitive analysis, getting preferred status with vendors, marketing and sales expertise and finally a systematized operational approach.
Please give me a call 404-453-8420 if you'd like to talk more about your project and perhaps I can shed some light on your options.

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